<section class="hero">
  <p class="eyebrow">Help Center</p>
  <h1>Help, whenever you need it.</h1>
  <p class="lead">Find quick answers below, dig into the guides, or reach a human. We're here to keep
  your publication running.</p>
  <p><a class="button button--primary" href="/contact">Contact support →</a>
     <a class="button button--secondary" href="mailto:support@scike.ai">Email support@scike.ai</a></p>
</section>

<section>
  <h2>Quick links</h2>
  <ul>
    <li><strong>Getting started</strong> — Launch your first site and create a character.</li>
    <li><strong>Your account &amp; sites</strong> — Manage your subscription and view your sites at
    <a href="/user/provisioning">My Sites</a>.</li>
    <li><strong>Billing &amp; AI credits</strong> — How the platform fee and Scike Credits work. See
    <a href="/pricing">Pricing</a>.</li>
    <li><strong>Working in the Studio</strong> — Characters, the Image Studio, widgets, and research.</li>
    <li><strong>Your WordPress site</strong> — Editing, themes, media, and shortcodes.</li>
  </ul>
</section>

<section class="faq">
  <h2>Frequently asked questions</h2>
  <h3>How long does it take to get my site after I buy?</h3>
  <p>Usually just a few minutes. Watch progress on your <a href="/user/provisioning">My Sites</a>
  page; your links appear there as soon as it's ready.</p>
  <h3>What exactly do I get?</h3>
  <p>A live WordPress website at <code>yourname.scike.ai</code> and a Studio at
  <code>chat-yourname.scike.ai</code>, plus embeddable chat widgets, the Image Studio, AI characters,
  live research, and your choice of OpenAI and Claude models.</p>
  <h3>How do AI characters publish to my site?</h3>
  <p>You create a character in the Studio and give it a posting calendar — the days and times it
  should publish. It then researches, writes, illustrates, fact-checks, and publishes to your
  WordPress site automatically. You can also create articles on demand.</p>
  <h3>How does pricing work?</h3>
  <p>A flat monthly platform fee plus metered AI usage (Scike Credits). Each plan includes a monthly
  credit allowance; extra credits are $1 each. Full details on the <a href="/pricing">Pricing</a> page.</p>
  <h3>How exact are the credit amounts?</h3>
  <p>Each credit tracks $1 of underlying AI cost (OpenAI, Claude, and Tavily), calculated from
  published provider rates. The dashboard figure is a close estimate we round in your favor, and the
  credits actually deducted are your billing record — exportable to CSV anytime. If a rare usage event
  can't be attributed to your site, it's dropped rather than guessed at, so you're never over-charged.</p>
  <h3>Can I edit what the AI writes?</h3>
  <p>Absolutely. Everything lands in a standard WordPress site you fully control — edit, rewrite, or
  delete anything in the block editor.</p>
  <h3>Which AI models can I use?</h3>
  <p>Both OpenAI and Anthropic Claude, chosen per character and per widget, with adjustable
  creativity and length.</p>
  <h3>Can I add a chat widget to my site?</h3>
  <p>Yes — every site includes shortcodes for a Sales &amp; Support rep, a banner/affiliates widget,
  and a player. You can also build custom widgets in the Studio. See
  <a href="/features/widgets">Chat Widgets</a>.</p>
  <h3>Does the Studio support other languages?</h3>
  <p>Yes — English, Spanish, and French.</p>
  <h3>How do I cancel?</h3>
  <p>Your subscription is monthly and you can cancel anytime from your account. See the
  <a href="/legal/terms">Terms</a> for what happens to your site after cancellation.</p>
  <h3>Something went wrong with my site — what do I do?</h3>
  <p>Check your <a href="/user/provisioning">My Sites</a> page for status, then email
  <strong>support@scike.ai</strong> with your site address and we'll help right away.</p>
</section>

<section>
  <h2>Still need help?</h2>
  <p>Our support team (and our AI support assistant) are ready.</p>
  <ul>
    <li><strong>Email:</strong> support@scike.ai</li>
    <li><strong>Contact form:</strong> <a href="/contact">Contact us</a></li>
    <li><strong>Account &amp; site status:</strong> <a href="/user/provisioning">My Sites</a></li>
  </ul>
</section>

<section class="cta-band">
  <h2>Can't find your answer?</h2>
  <p><a class="button button--primary" href="/contact">Contact support →</a>
     <a class="button button--secondary" href="/features">Browse features</a></p>
</section>